Terms of service
TERMS & CONDITIONS
Welcome to shoponeofus.com, owned and operated by One of Us, LLC. Use of shoponeofus.com is subject to the following conditions.
Please note that the only official online store for One of Us products is www.shoponeofus.com. Any other website claiming to represent One of Us or using our name without authorization is not affiliated with our company. If you have any concerns about safe online shopping, please contact us directly at [insert email address].
By using shoponeofus.com, you agree to these terms and conditions. Please read them carefully.
We offer a range of products, and additional terms may apply for specific services or products. By accessing or purchasing from shoponeofus.com, you agree to the guidelines, terms, and policies set forth by One of Us, LLC.
Electronic Communications
When you use shoponeofus.com or communicate with us via email, you are engaging with us electronically. By doing so, you consent to receive communications from us electronically. We may communicate with you via email, website notices, or other digital methods. All agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirements for written communications.
License and Access
Subject to your compliance with these terms and payment of any applicable fees, One of Us, LLC grants you a limited, non-exclusive, non-transferable license to access and use shoponeofus.com for personal, non-commercial purposes.
This license does not include:
- The resale or commercial use of this website or its content.
- The collection or use of product listings, descriptions, or prices.
- Derivative use of this website or its content.
- Any unauthorized downloading, copying, or use of account information for another merchant.
- Use of data mining, robots, or similar data gathering tools.
All rights not expressly granted remain reserved by One of Us, LLC. You may not misuse the website or its services. Violations may result in the termination of your access and account.
Your Account
If you create an account on shoponeofus.com, you are responsible for maintaining the confidentiality of your login information and restricting access to your devices. You agree to accept responsibility for all activities under your account.
We sell products to adults who can purchase with a credit card or other permitted payment methods. If you are under the age of majority in your jurisdiction, you may use the website only with the involvement of a parent or guardian.
One of Us, LLC reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
Your Personal Information
We may use your personal information to fulfill orders, process payments, deliver products, communicate with you, and improve our services. For more details on how we handle your information, please see our Privacy Policy.
Risk of Loss
All items purchased from shoponeofus.com are shipped under a shipment contract. This means the risk of loss and title pass to you once we deliver the items to the carrier.
Returns, Refunds, and exchanges
Due to hygiene and safety considerations for pet products, all sales are final. However, we do offer a one-time exchange for incorrect collar sizes, provided the item is in new, unused condition. Proof of the item’s condition will be required before approving the exchange. We do not accept returns or exchanges for any other reason once your purchase has been completed. Please see our Returns & Refunds Policy.
By using shoponeofus.com, you agree to abide by these terms. If you have any questions or concerns, please contact us at hello@shoponeofus.com.
